Netizn Privacy Policy

Last Updated: March 14, 2026

Your privacy is a priority at Netizn. This Privacy Policy explains how we collect, use, and protect your personal information when you use our mobile app, website, and related services.

1. Information We Collect

We collect information that you provide to us directly and information that is automatically generated during your use of the Service.

A. Information You Provide

Account Data: When you sign up, we collect your name, username, email, phone number, birthday, gender, and profile picture.
User Content: We collect the content you create and post, including threads, reels, stories, images, videos, polls, comments, and messages.
Preference Data: Information about your interests and content preferences used to personalize your feed.
Commerce Data: If you create a shop, we collect shop details, product/service listings, and business contact information (address, email, phone).

B. Health and Activity Data

Activity Metrics: If you enable health features, we collect data such as steps, distance, calories burned, and active minutes.
Wellness Data: Health scores and achievements generated based on your activity metrics.
AI Wellness Analysis: If you use our AI features, we process images you upload and related information to provide recommendations.

C. Automatically Collected Information

Usage Data: Information about how you interact with the Service, including posts you view, like, or share, and search history.
Device Information: Device type, operating system, unique device identifiers, and IP address.
Location Data: Approximate or precise location data if you grant permission (used for shop discovery and location tagging in posts).

2. How We Use Your Information

We use your data to:

Provide, maintain, and improve our Service.
Personalize your experience (feed recommendations, search results).
Facilitate marketplace transactions and shop analytics.
Monitor and prevent fraudulent or illegal activity.
Send you service-related communications and promotional updates.
Provide AI-powered insights and health tracking.

3. How We Share Your Information

We do not sell your personal data. We share information only in the following cases:

Other Users: Your profile and public content are visible to other users.
Service Providers: We share data with third parties that help us provide the Service, such as:
- Supabase: For database hosting, authentication, and file storage.
- GeminiAi: To power our AI features (data is sent only when you use AI tools).
- Paystack: To process payments and subscriptions securely.
- Google Maps: To display shop locations and addresses.
Legal Compliance: If required by law, we may disclose your information to comply with legal obligations or protect our rights.

4. Your Privacy Choices

Profile Visibility: You can control the visibility of your profile and content through app settings.
Permissions: You can grant or revoke access to your location, camera, and health data via your device settings.
Data Access & Deletion: You can request to view or delete your account and personal information through the app or by contacting us.

5. Data Security

We use industry-standard security measures (including encryption via Supabase) to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you delete your account, your data will be removed or anonymized according to our data retention policy, except where required for legal reasons.

7. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such data, we will take immediate steps to delete it.

8. International Data Transfers

Your data may be stored and processed in countries outside your own. By using Netizn, you consent to the transfer of information to these locations.

9. Changes to this Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy in the app and updating the "Last Updated" date.

10. Contact Us

For any privacy-related questions or requests, please contact our Data Protection Officer at: Email: privacy@netizn.social